Hyaline is a member of the Credit and Investments Ombudsman (CIO).

The Credit and Investments Ombudsman Service is a free and independent External Dispute Resolution scheme. It provides consumers with an alternative to legal proceedings for resolving disputes with CIO Members operating in the Credit marketplace.

Complaints should be referred to Hyaline’s Complaints Contact Person, Tony Roberts.  His contact details are as follows:

Direct: (03) 8648 2550
Mobile: 0411 688 876
Facsimile: (03) 8648 5499
Email: troberts@hyaline.com.au

Hyaline’s Deputy Complaints Contact Person is Mark Pallot.  His contact details are as follows:

Direct: (03) 8648 4770
Mobile: 0402 951 112
Facsimile: (03) 8648 5499
Email: mpallot@hyaline.com.au

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